Terms and Conditions

Last updated: 11th December 2024 – added the disclaimer section.

These terms and conditions specify acceptable use of Swimscan. They should be read along with our privacy policy.

We are Airblade Software Ltd, a company registered in England and Wales, no. 5707678. Our registered address is The Old Bakery, 90 Camden Road, Tunbridge Wells, Kent, TN1 2QP.

If you have any questions about these terms and conditions, you can contact us as follows:

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these terms and conditions:

Minimum age requirement

You must be at least 13 years old to use the Website.

Purchases made on the Website

The Website enables swimmers to book and buy swims, and related products and services, from Venues. All such purchases are governed by the terms and conditions of the Venue in question.

User-generated content

Venue staff may add content describing their Venue, visible to You. Swimmers may add content describing their swims, visible only to themselves. We are not responsible for user-generated content.

Unacceptable uses of the Website

You must not use the site in any way unrelated to your open-water swimming.

You must not be abusive to anyone.

We reserve the right to remove any content we deem unacceptable, at Our sole discretion, without notice and without recourse.

We reserve the right to close any Account breaching these terms and conditions, at Our sole discretion, without notice and without recourse.

Disclaimer

We provide the Service on a best-effort basis, without warranty of any kind, express or implied, about its reliability, suitability, or availability. We take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to issues beyond Our control. Your use of the Service depends on your having a good internet connection. We cannot be held liable for any internet connectivity problems You may have. You rely on the Service at Your own risk.

In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the Service.

Changes to these terms and conditions

We may update our terms and conditions from time to time. We will notify you of any changes by posting the new terms and conditions on this page and updating the "Last updated" date at the top of this cookies policy.

You are advised to review these terms and conditions periodically for any changes. Changes to these terms and conditions are effective when they are posted on this page.

How to complain

If you have any concerns about use of the website, you can make a complaint to us using the contact details at the top of these terms and conditions.

If you remain unhappy after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint